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Refund Policy

Last updated: October 8, 2026

This policy covers Brushline subscriptions from Brushline LLC, an Oregon limited liability company. We want Brushline to be easy to try and easy to leave. Here is exactly how it works.

Try it free first

Every new company gets a 5-day free trial with every feature. No credit card is needed, so you are never charged for the trial.

Cancel anytime

  • You can cancel your subscription at any time from your account settings.
  • There are no contracts and no cancellation fees.
  • When you cancel, you keep full access until the end of the month you've already paid for. You won't be charged again.

Refunds

  • Subscriptions are billed monthly in advance. Because you can try Brushline free and cancel anytime, we don't give refunds or credits for partial months or unused time.
  • If you were charged by mistake (for example, a duplicate charge), email hello@brushline.io and we will fix it.
  • Payments are processed by our reseller, Paddle.com, which is the Merchant of Record for all orders. Approved refunds are issued by Paddle to the original payment method. Any rights you have under the law where you live still apply.

What happens to your data

SituationWhat happens
Free trial ends without subscribingYour account becomes view-only. Your data is kept for 30 days, then permanently deleted. We email you before deleting it.
You cancel a paid subscriptionAfter your paid month ends, your account becomes view-only. Your data is kept for 12 months in case you come back, then permanently deleted.
You ask us to delete your dataYou can delete your company account yourself at any time, or email privacy@brushline.io.

You can export your data at any time before it is deleted.